RFLC FAQs

The Real Food Lunch Club

Menus

Where can I find my school menu?

Where can I pass along menu feedback?

Allergies

How do you manage allergies?

What if my kid has an anaphylactic allergy?

If my kid has an allergy, will they get a substitute for the Tuesday treat too?

My dietary restriction is not listed in the subscription?

A day at the Lunch Club

How does it all work?

What does my lunch include?

Why does my kid need to bring a reusable container from home?

What if my kid forgets their container or cutlery at home?

Do you sell containers?

What is a Lunch Club Coach (LCC)?

What are your food values at RFRK?

Absent for a day? Going away on vacation?

Can I cancel my subscription mid month?

How do I withdraw from the program?

Days of Service at your school

Do I have to join for all the days of service at my school?

Holidays and Pizza Days

Charles Sauriol

Children’s Garden School

Humbercrest

Jackman ICS

Junior Academy

La Mosaique

Norway

Pierre-Elliott-Trudeau

Rosedale Day School

Sainte Marguerite d’Youville

Star Academy

TFS West Campus

Withrow

Registration

How to

Do I need to create an account?

How do I register?

What if I want to register mid month?

I'm not sure what subscription to select

Lunch Subscription Description

What if I want to change my subscription after I've already ordered?

I'm not sure if my kid has an allergy or dietary restriction

Does RFRK offer a trial period?

Is the food shipping to my home / billing address?

How can I view past orders?

What's my start date / first lunch date?

Registration troubleshooting

How do I reset my account password?

Payment & Pricing

Accepted Payment Methods

I can't find my invoice!

How do I update my credit card?

When will I get billed/invoiced?

How did you come up with the daily lunch price?

Will my monthly pricing change if I join after the first month?

Why did the price increase for 2018/19?

Why is there a price difference if my child has an Allergy or Dietary Restriction?

I'm a staff member. Can I participate and what's my cost?

How do I use my promo code?

More

About Us

Who we are

Mission & Values

Awards

Real Food Forward

Contact Us

Still haven't found what you're looking for? Contact RFRK